Restoring the A10-TX Remote App on Android Devices or a New Apple Device Running the Current OS

The A10-Remote app is no longer available on the Google Play Store or the Apple App Store because Google and Apple no longer support this application.  However, it is possible to restore the application to your Android or Apple device if necessary.

Restoring on Android devices

• Please visit this link and follow the instructions:  https://support.sounddevices.com/hc/en-us/articles/46700530054939-Astral-Remote-APK-for-Android

Restoring on Apple devices

• If you have ever installed A10-TX Remote on an Apple device with your Apple ID, this download should always be available in your App Store library.
• Various third-party applications can assist in restoring the A10-TX Remote app to your Apple device even if the app is no longer on the App Store.
• One such free third-party application is Imazing.  This can be downloaded here:  https://imazing.com/
  1. Download and install the Imazing app on your computer from the link above.  This application is free unless you want to upload more than 25 apps to your various Apple devices.

  2. Launch Imazing.  Use in Trial Mode which is free.  Please note that the below images may change as Imazing updates their application.

     

  3. Connect your Apple device to your computer and Trust This Computer on your Apple Device.

     

     

  4. Click on Devices and your Apple device will appear on the dashboard.

     

  5. Click on the image of your device to see the Overview dashboard.  Then select Manage Apps.

     

  6. You will be asked to log into your App Store account.  Enter your credentials.

     

  7. After entering your App Store credentials, a list of applications will start to build.  Please be patient, as this can take a while to complete.  You will eventually be presented with applications on your Library tab.  Click the Add from Purchase History button.

     

  8. In the search box, start typing "A10-TX Remote," and if you have ever downloaded this application under this Apple ID before, it will appear in the list.  Click the Download icon.

     

     

     

  9. Right-click the A10-TX Remote app and select Install.

     

  10. Proceed without purchasing Imazing.

      

  11. A10-TX Remote will be installed on your Apple Device.

      

      

      

  12. Exit the Imazing application and properly eject/disconnect your phone from your computer.
  13. Launch the A10-TX Remote application on your Apple device.